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Cancellation Policy

We highly recommend that you make reservations ahead. Please note that there are absolutely NO refunds, however, as a courtesy, if you have a reservation between 1-4 people, you’re able to call and change your reservation up to 48 hours before your scheduled appointment to avoid the rescheduling fee of $100 per person. If, for example, you are scheduled to jump with us at 10 a.m. on Friday, you must call us and make those changes before 10 a.m. on Wednesday. Groups with 5 or more people must reschedule 2 weeks prior to avoid the rescheduling fee of $100 per person.

Deposits and prepayments are non-refundable and expires 2 years from your ORIGINAL reservation (before any reschedules). So if you have a change of heart and want to cancel, you won’t be able to get the booking fee or any payment you put toward the jump back. If that happens, you can transfer your deposit or prepayment to another person who would like to jump, and they can then give you cash.

We apologize for this inconvenience. But it helps to ensure that people who commit to this activity are following through and that we can operate as efficiently as possible, which betters the experience for everyone who visits Skydive Saratoga.

Skydive Saratoga solely (not the customer) will determine if the weather is or will be acceptable for skydiving on any given day. This is almost always decided on the day of your reservation so we ask customers not to call with questions about the weather. If prior to your arrival, Saratoga Skydive reschedules your reservation due to weather, we will call and email to reschedule. If after you arrive the weather does not allow for you to jump, we will reschedule your appointment for a later time.

To Reschedule

You can send us an email at SkydiveSaratoga2017@gmail.com. You will need to provide the date, the time and the name the reservation is under.